Terms & Conditions
A legal disclaimer
RBT POOLS & SPA INC.
MASTER TERMS & CONDITIONS
Swimming Pool Service, Maintenance, Repair & Construction – State of New Jersey
These Terms & Conditions govern all services, repairs, construction, maintenance, inspections, openings, closings, chemical service, equipment service, and site work performed by RBT Pools & Spa Inc. (“Contractor”). Acceptance of any estimate, invoice, service agreement, or commencement of work constitutes full acceptance.
1. Scope of Work
Work is limited strictly to services expressly listed in the written estimate or invoice.
No verbal statements modify scope. Any additional work requires written authorization and will be billed separately.
2. Property Ownership & Authority
Client represents they are the legal property owner or authorized agent and have authority to contract for the work.
3. Access & Site Conditions
Client must provide safe, unobstructed access for personnel and equipment. The following constitute a billable visit even if service cannot be performed:
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Locked gates or structures
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Animals not secured
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Blocked equipment
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Unsafe conditions
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No utilities available
Contractor may suspend work for safety concerns without liability.
4. Underground & Hidden Conditions
Client is solely responsible for underground utilities, gas lines, irrigation, septic systems, wells, drainage lines, buried debris, or obstructions.
Discovery of such conditions results in additional charges and schedule delays, for which Contractor bears no responsibility.
5. Site Damage Disclaimer
Due to the nature of excavation, service access, and repair work, damage may occur to landscaping, lawns, paving, stone, fences, curbs, sidewalks, irrigation, decorative features, or structures. Client accepts this risk.
6. Equipment & Infrastructure
Contractor is not responsible for:
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Pre-existing defects
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Improper installation
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Aged or undersized systems
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Equipment failure
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Hidden plumbing or electrical defects
Service does not certify equipment condition.
7. Chemicals & Water Balance
Water chemistry depends on environment, weather, usage, and system function.
No guarantee of clarity, readings, or algae prevention is made. Multiple treatments may be required at additional cost.
8. Algae, Stains, & Water Conditions
Algae removal, stain treatment, filtration correction, phosphate removal, or remediation are excluded unless specifically contracted.
9. Rental, Tenant, & Third-Party Use
Client remains liable for actions of tenants, guests, renters, or third parties. Misuse voids all service assurances.
10. Code Compliance
Client is solely responsible for municipal, zoning, HOA, and health code compliance. Routine service does not ensure inspection passage.
11. Permits & Variances
Permits and variances are the Client’s responsibility unless otherwise stated in writing.
12. Weather & Force Majeure
Contractor is not responsible for delays or service impacts caused by weather, groundwater, soil conditions, supply issues, strikes, or events beyond control.
13. Payment Terms
Payments due per invoice. Late payments may result in:
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Service suspension
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Late fees
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Collections
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Legal action
All balances become immediately due upon default.
14. Retention of Title
All installed equipment remains Contractor property until paid in full. Contractor may repossess unpaid equipment.
15. No Warranty / Limited Warranty
Routine service is provided AS-IS with no warranties.
Repair warranty (if applicable) is limited to one year and void if:
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Not winterized by Contractor
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Full payment not received
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Pool misuse occurs
Manufacturer warranties apply separately.
16. Liability Limitation
Contractor’s liability is limited to the amount paid for the most recent service.
No liability for:
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Consequential damages
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Loss of use
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Water loss
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Health violations
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Injuries from pool use
17. Indemnification
Client agrees to defend and indemnify Contractor from all claims arising from pool use, site conditions, or third-party actions.
18. Liquidated Damages
If Client cancels prior to work commencement, Contractor may retain 20% of contract value as liquidated damages.
19. Arbitration
Disputes exceeding Special Civil Part jurisdiction shall be resolved by binding arbitration in New Jersey.
20. Work Suspension / Termination
Contractor may suspend or terminate service for:
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Nonpayment
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Unsafe conditions
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Abuse or harassment
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Misrepresentation
21. Acceptance of Work
Use of the pool constitutes acceptance of work.
22. Concrete, Soil & Structural Conditions
Contractor not responsible for cracking, settlement, discoloration, or soil instability.
23. Water & Utility Charges
Client pays all water, electricity, drainage mitigation, groundwater removal, and related costs.
24. Seasonal Schedule
December–February are non-working months unless otherwise contracted.
25. Subcontractors
Contractor may use subcontractors at its discretion.
26. Attorney Fees
Client agrees to pay all legal fees and costs incurred in enforcing this agreement.
27. Governing Law
This agreement is governed exclusively by the laws of New Jersey.
28. Entire Agreement
This document supersedes all prior representations and may only be modified in writing.
